b5777 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes how b5777 ("we", "us", "our") collects, processes, stores, and protects the personal information of individuals ("you", "your", "the Player") who register for or use the b5777 platform at https://b5777.club, including all associated gaming, sports betting, payment, and customer support services (collectively, "the Services").

b5777 is committed to handling your personal data with transparency, integrity, and care. We recognise that players in Bangladesh place real trust in our platform when they share their personal and financial details, and we take that responsibility seriously. This Policy is designed to give you a clear, honest account of our data practices so you can make informed decisions about your use of b5777.

This Policy applies to all personal data collected through:

• The b5777 website at https://b5777.club and any subdomains thereof.
• Account registration, login, and profile management functions.
• Deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment channels.
• Customer support interactions via email, live chat, or any other communication channel.
• Participation in promotions, tournaments, loyalty programmes, or surveys.

By registering a b5777 account or otherwise using our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not use the b5777 platform.

b5777 collects personal data in two principal ways: information you provide directly and information collected automatically as you use our Services. The categories of personal data we may collect are set out below.

Information You Provide Directly:

• Identity Data: Full legal name, date of birth, gender, nationality, and a copy of your government-issued photo identification document (e.g., National Identity Card, passport) when requested for KYC verification.
• Contact Data: Email address, mobile phone number, and residential address including city, district, and postcode.
• Account Credentials: Username and hashed password. We never store your password in plain text.
• Financial Data: bKash wallet number, Nagad account number, bank account details, and payment card information (card number, expiry date) to the extent required for processing deposits and withdrawals. Full card numbers are tokenised and never stored on b5777 servers.
• KYC Documentation: Proof of address (e.g., utility bill, bank statement), proof of payment method ownership, and any other verification documents requested during the account review process.
• Communications Data: Content of emails, live chat transcripts, and other messages you send to our support team.

Information Collected Automatically:

We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will take immediate steps to close the associated account and delete the data in question.

b5777 processes your personal data only for specific, legitimate purposes. We do not process data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we use your personal data are as follows:

• Account Management: To create, maintain, and administer your b5777 player account, including verifying your identity and eligibility to use the Services.
• Payment Processing: To process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or other supported channels), and to maintain accurate financial transaction records.
• Legal & Regulatory Compliance: To carry out Know Your Customer (KYC) and anti-money-laundering (AML) checks as required under applicable financial regulations, and to respond to requests from law enforcement or regulatory bodies where legally mandated.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other security threats to our platform and player community.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling and, where appropriate, to apply responsible gaming interventions such as deposit limit suggestions or account reviews, in line with our Responsible Gaming Policy.
• Customer Support: To respond to your enquiries, process complaints, and provide assistance through our 24/7 English-speaking support team.
• Service Improvement: To analyse aggregated, anonymised usage data in order to improve platform performance, game selection, payment flows, and overall user experience.
• Marketing Communications (with consent): To send you promotional offers, bonus notifications, tournament alerts, and other marketing communications via email or SMS — only where you have explicitly opted in to receive such communications. You may withdraw this consent at any time.

b5777 does not sell or rent your personal data to any third party. We share player data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose.

Service Providers: We engage carefully selected third-party service providers to help us operate the b5777 platform. These may include:

• Payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard and their respective gateway providers) who require your payment details solely to execute transactions.
• Identity verification and KYC service providers who assist us in verifying player identity documents.
• Cloud hosting and data infrastructure providers who store b5777 system data under strict contractual data security obligations.
• Game software providers (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) who may process limited technical data for game delivery and integrity purposes.
• Analytics providers who process anonymised, aggregated platform usage data to help us improve the Services.

All third-party service providers engaged by b5777 are contractually required to process player data only for the specified purpose, to maintain appropriate security standards, and to refrain from using that data for any independent commercial purpose.

Legal Obligations: b5777 may disclose personal data to government authorities, law enforcement agencies, or regulatory bodies where we are required to do so by applicable law, court order, or regulatory directive. We will always seek to limit such disclosures to the minimum data required.

Business Transfers: In the event that b5777 undergoes a merger, acquisition, or sale of all or part of its business assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material change to this Privacy Policy that results from it, with a minimum of 30 days notice prior to the transfer taking effect.

Aggregated Data: b5777 may share aggregated, anonymised statistical data (for example, total number of active players in a given month, or average session duration by game type) with business partners or the public. This data cannot be used to identify any individual player.

b5777 uses cookies and similar tracking technologies to operate the platform effectively, maintain your session, and understand how players interact with the site. A cookie is a small text file placed on your device by your web browser when you visit a website. Cookies do not contain executable code and cannot be used to access other data on your device.

The following categories of cookies are used on the b5777 platform:

Strictly necessary cookies cannot be disabled as they are essential for the platform to function. You may control functional and analytics cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect certain features of the b5777 platform, including the ability to stay logged in between sessions.

b5777 does not use third-party advertising cookies or tracking pixels for retargeting purposes. We do not share cookie data with advertising networks.

b5777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with our legal and regulatory obligations. The following retention schedule applies as a general guideline:

• Active Account Data: Retained for the full duration of your account relationship with b5777, plus a minimum of 5 years following account closure. This period is required to meet financial record-keeping, AML compliance, and dispute resolution obligations.
• KYC & Identity Documents: Retained for a minimum of 5 years from the date of submission or from the date of account closure, whichever is later.
• Transaction Records: All deposit and withdrawal records are retained for a minimum of 5 years in accordance with financial regulations.
• Customer Support Communications: Email and live chat records are retained for 3 years from the date of the interaction, after which they are securely deleted unless they relate to an ongoing dispute or legal matter.
• Marketing Preference Data: Retained until you withdraw your consent to marketing communications or for 2 years following your last interaction with a marketing communication, whichever is earlier.
• Cookie & Analytics Data: Anonymised analytics data is retained for up to 24 months. Individual session data tied to your account is deleted within 90 days of session end.

Where personal data is no longer required for any active purpose, b5777 will securely delete or anonymise it. Data subject to a legal hold (for example, in connection with ongoing litigation or a regulatory investigation) will be retained until the hold is lifted, regardless of the standard retention schedule.

b5777 respects your rights in relation to your personal data. Subject to applicable law and certain operational limitations, you may exercise the following rights at any time by contacting our support team at [email protected]:

• Right of Access: You have the right to request a copy of the personal data that b5777 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update certain account details directly through your account settings.
• Right to Erasure: In certain circumstances, you have the right to request that b5777 deletes your personal data. This right is subject to our legal obligations — for example, we are required to retain financial transaction records for a minimum of 5 years and cannot delete this data on request during that period.
• Right to Restrict Processing: You may request that b5777 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to Data Portability: Where processing is based on your consent and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to b5777 processing your personal data for direct marketing purposes at any time. You may also object to other processing activities where b5777 is relying on legitimate interests as the legal basis, subject to our ability to demonstrate compelling legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Subject Request". Please include your full name, registered email address, and a clear description of your request. b5777 will respond to all valid requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

We may need to verify your identity before processing a data subject request. This is to ensure that personal data is not disclosed to or deleted at the request of an unauthorised individual.

b5777 implements a comprehensive set of technical and organisational security measures designed to protect your personal and financial data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our principal security controls include:

• Encryption in Transit: All data transmitted between your browser and the b5777 platform is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to account login, payment transactions, and all API communications.
• Encryption at Rest: Sensitive data fields stored in b5777 databases — including payment account identifiers and KYC document references — are encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to b5777 systems that hold personal data is restricted on a need-to-know basis. All staff with access to player data are subject to confidentiality obligations and receive regular data protection training.
• Payment Tokenisation: b5777 does not store raw payment card numbers. Card data is tokenised at the point of entry by our payment processing partners, meaning b5777 systems hold only a non-sensitive token reference.
• Intrusion Detection: b5777 employs automated monitoring systems to detect and alert on unusual access patterns, potential intrusions, or anomalous data queries in real time.
• Periodic Security Reviews: Our security infrastructure is subject to regular internal reviews and periodic independent assessments to identify and remediate potential vulnerabilities.

While b5777 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You also have an important role to play in keeping your account secure: use a strong, unique password, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect unauthorised access to your account.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, b5777 will notify affected individuals without undue delay and will take all necessary steps to contain and remediate the breach.